Healthcare alerts
Cencora publishes healthcare alerts for pharmacies, health systems, and care teams: manufacturer product actions, supply position, cold-chain exceptions, and distribution changes that can affect care.
Current notices
Action means an affected customer should follow the account notice. Advisory means watch orders and receiving. Informational means no quarantine from this summary alone.
A manufacturer recall is open. Pharmacies and clinics with recent purchases are contacted through their account team. Quarantine only the lots named in that customer notice.
Supply is tight for a refrigerated biologic used in outpatient infusion. Orders above a site’s recent volume may be reviewed so available product can be spread across patients already in care.
Prebooked influenza vaccine is releasing to enrolled pharmacies. Delivery follows the window on each site’s prebook confirmation.
Receiving teams should use the updated indicator guide before putting refrigerated product into inventory. An unclear indicator should be held, not dispensed.
What Cencora alerts cover
When a manufacturer or regulator acts on a product Cencora has distributed, affected customers receive the lots, the requested hold, and where to return product.
View product alerts →Short supply, restored lead times, and fair-share allocation are posted so pharmacies can plan therapy continuity.
View supply notices →Packaging, temperature monitors, and shipment exceptions are called out before product is placed into refrigerated inventory.
How to respond →